This is a dynamic and intensive, two-day seminar that will see all participants intensely involved in the program - they will work in teams and as individuals. They will be able to identify issues before they become critical, learn how to be pre-emptive in their planning and will know what to do when the unexpected occurs, as well as how to prepare an Emergency Public Information plan for their organization. A workbook is provided.

Training Objectives:

• Participants will learn about the importance of having an Emergency Public Information plan and their role in its success.
• Participants will gain a solid grounding on how public information fits into the Incident Command System and will be involved in exercises to simulate emergency scenarios.

They will learn how to:

• Recognize areas of vulnerability
• Identify the various types of potential emergencies
• Prepare for handling internal and external reactions
• Manage the gap between perception and reality
• Be part of an emergency management team
• Work with key personnel in an emergency situation
• Recognize the information flow in an emergency
• Meet the media's and public's needs
• Conduct interviews in confrontational situations
• Conduct news conferences
• Monitor the reactions of their "publics"
• Manage the "after-emergency" phase
• Understand the process of Incident, Site and Emergency Operations Centre (EOC) Management
• Be familiar with how communications flow in an emergency?

Register now for the Emergency Public Information workshop.

Back to Seminars & Workshops